Tag Archives: problem

Reported Problem: Web Search Merge Stops Working

Re: FTM Mac 3 v. 22.2.5.820

Problem: Web Search Merge Stops Working sporadically and is greyed out.

I’m still trying to define the variables that lead to this problem but I have figured out that when it does occur I have to go back to People>Tree, find a shaky leaf, and click on it. That seems to reset it and then I am able to use this feature normally.

Note: You can report problems here: http://www.ancestry.com/suggestions

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